In a Service Business, Your People Are the Product. Hire Like It.

Jombine is the culture-first talent firm built for service-based businesses — restoration, commercial services, facilities, trades, and the companies where every employee is the face of the brand. We scout, evaluate, and draft talent like a championship front office, because when your people deliver the promise, there's no such thing as a low-stakes hire.

Every Hire Walks Into Your Customer's World Wearing Your Name.

Here's the truth about service-based businesses that most recruiting firms never grasp: you don't sell a product your clients can hold. You sell trust, delivered by human beings.

The project manager who shows up on the worst day of a property owner's life. The sales rep who becomes the face of a five-year commercial relationship. The estimator whose numbers your entire reputation rides on. In your business, one wrong hire doesn't just miss a quota — they damage relationships you spent years building.

That's why we built our entire firm around a different model: the way elite sports organizations evaluate talent. No GM drafts a player off a stat sheet alone. They watch film. They run the Combine. They test for character, coachability, and how someone performs under pressure. They ask the question that matters most: does this person fit our system?

So we built that system for your business — literally. Our evaluation program is The Combine™. Our recruiters are Agents and Scouts. Every candidate we present comes with an in-depth Scouting Report, complete with earned Workplace DNA™ Badges. This is the actual architecture of how we work — from your first conversation to your final draft pick.

For Our Clients

A powerful & proven way to think about hiring — rigorous, systematic, and built around true fit rather than surface-level credentials.

For You, Your People Matter the Most

You already live this model every day — in your service, your customers, your community. We speak your language natively, because we were built in it.

Built By People Who Live This Industry

In a service business, a mis-hire doesn't just cost you salary. They cost you the client relationships your reputation was built on.

Service industries have a talent problem nobody talks about: the resume tells you almost nothing about who will actually succeed.

Your best people rarely have the flashiest paper. What makes them great is invisible to a keyword scan — the grit to grind through a brutal season, the composure to walk into an upset client's building and make it right, the character to represent your name when nobody's watching.

Relationship-Driven Revenue

Your sales cycles run on trust built over months and years, with property managers, facility directors, and business owners who need a partner, not a pitch.

The Field is the Brand

Your PMs, estimators, and technicians deliver the customer experience. Culture isn't a poster in your office; it shows up on every job site.

Lean Teams, High Stakes

In a 50-500 person company, one mis-hire hits everything: morale, client relationships, and your best people's patience.

Talent Wins Games. Teams Win Championships. We Build Both.

Here's what it looks like when you stop hiring and start drafting.

1. The Game Plan

We start by decoding your company's true culture — not the mission statement, but the real operating system: how you manage, communicate, sell, and deliver. We define what success in the role actually looks like before anyone gets scouted.

2. The Scouting Phase

Our Scouts map the entire talent market — including the passive A-players who aren't applying anywhere. We hunt for champions; we don't wait for applications.

3. The Combine

Every candidate goes through our proprietary, multi-stage evaluation. We test beyond the resume — decoding their Workplace DNA™: character, coachability, drive, resilience, and how they perform under pressure. Only about 20% advance.

4. The Scouting Report

You don't get a stack of resumes. You get a true Scouting Report — earned Workplace DNA™ Badges like The Grinder ⛏️, Unwavering Integrity 🛡️, and Clutch Performer 💎, evaluation data, and our straight-shooting assessment of fit.

Our Scouting Reports are customized around your hiring goals & culture and get to the heart of the key metrics, data, and team-fit pieces that will make the difference.

See a Sample Scouting Report

💎 Clutch Performer

Excels under pressure when outcomes matter most.

🔗 Team-First Player

Elevates those around them and protects culture.

🔋 High Motor

Relentless drive and consistency across conditions.

The Positions We Draft For

Whether you're building a sales engine, scaling operations, or finding your next great leader — we recruit across the full roster of roles that power your team and success.

🎯 Revenue Roles

Sales reps, account executives, and BD leaders who can build trust with property managers, facility directors, and owners — where relationships close deals and keep them.

⚙️ Operations Roles

Project managers, estimators, and field leaders who turn your promises into delivered work — the people your reputation actually rides on.

🏆 Leadership Roles

GMs, directors, and executives who can protect your culture while scaling it — the hardest and highest-stakes hire in any service business.

The Hard Truth About Hiring in the Service World

Experience running projects is not the same as the character to own them. A polished interview is not the same as composure on a job site at 6 a.m. with an upset client.

What Culture Actually Is

Culture isn't the break room or the company barbecue. Culture is how your team actually operates — how decisions get made, how problems get escalated, how promises get kept when things go sideways. Our job is to find people whose Workplace DNA™ matches that — the real system your company runs on.

What We Find For You

The service world is full of hires that looked right on paper and failed in the field — because paper can't measure the things your business actually runs on: grit, ownership, integrity, and the ability to earn trust in someone else's building.

Our Guarantee: A World-Class Process

Nobody can guarantee a perfect hire — humans are humans, and anyone who promises otherwise is selling something they can't deliver. What we guarantee is this: the most rigorous, culturally-aligned evaluation process in the industry, run by people who understand your world.

91%

Retention Rate

Our placements stay longer — because fit was never left to chance.

~20%

Advance Rate

Only the top candidates clear The Combine evaluation. You only see the real contenders.

100%

Backed by Guarantee

Every placement is backed by a guarantee period. We do the hard work up front — no shortcuts, ever.

We give you a level of hiring certainty that's impossible to achieve any other way. The up-front rigor is the point — because a mis-hire in your industry doesn't just cost a salary. It costs relationships, momentum, and brand equity you spent years building.

Your Reputation Is Built One Hire at a Time.

Every person you add either strengthens the trust you've built with your clients — or spends it. Let's make sure every draft pick makes your team stronger.

The conversation starts simple: no pitch deck, no pressure. Just a strategic look at your team, your open seats, and whether we're the right partner to help you build.

30 minutes. Direct with our founder. Zero obligation.

Prefer email? Reach us directly: topher@jombine.com